The Tactical FAQ
Knowledge is your first line of defense. We’ve compiled the essential debriefs on insurance claims, storm damage, and high-performance materials to help you make the most strategic decision for your home’s protection.
Residential Roofing
How do I know if I need a simple repair or a full roof replacement?
It comes down to forensic evidence. A few missing shingles usually only require a precision roof repair. However, if our free roof inspection reveals structural deck rot or widespread hail bruising, a roof replacement is the only way to protect your home’s value. We provide a ‘Victory Report’ with drone footage so you can see the exact condition of your roof before making a decision.
Will my insurance company cover the cost of a new roof?
In North Texas, most storm-related damage is covered by homeowners’ insurance. As your roofing insurance claim specialist, we don’t just ‘hope’ they pay; we provide the forensic data and line-item documentation they need to approve your claim. Our goal is to ensure you get a full restoration with minimal out-of-pocket costs.
How long does a replacement take, and will it be a mess?
We operate with military precision. Most residential roof replacements are completed in just one to two days. We also provide a ‘Zero-Debris’ guarantee we protect your landscaping and pool with specialized gear, ensuring that when we leave, the only sign we were there is your flawless new roof.
What is a Class 4 roof, and is it worth the investment?
Absolutely. Class 4 shingles are specially engineered to withstand 2-inch hail. In cities like Plano and Fort Worth, installing a Class 4 system can lower your annual insurance premiums by up to 30%. It’s not just a roof; it’s a financial upgrade that pays for itself over time while offering the best protection against Texas supercells.
Roof Repair
How quickly can you respond to a roof leak?
In North Texas, a small leak can become a major disaster overnight. We prioritize emergency roof repair calls, often deploying a team within 24 hours to tarp the area and stabilize your home. Our goal is to stop the damage immediately and provide a permanent, affordable fix before mold or structural rot sets in.
Can you match my existing shingles so the repair isn't visible?
Absolutely. As local roofers who have worked in Plano, Frisco, and Irving for years, we have access to a vast network of suppliers. We perform a precision color-match analysis to ensure your roofing repair blends seamlessly with your current shingles. Your roof will look like the damage never happened.
Will my insurance company cover a minor repair?
Many homeowners don’t realize that even small repairs—if caused by wind or hail—are often covered by insurance. As your roofing insurance claim specialist, we document the damage with forensic detail. If the repair is part of a larger storm event, we’ll help you navigate the claim to ensure your out-of-pocket costs are kept to a minimum.
If I repair my roof now, will I still need a full replacement soon?
Not necessarily. Our mission is to extend the life of your roof, not force a sale. During our free roof inspection, we determine if the structural integrity is still sound. If the rest of your roof is healthy, a professional repair can add years of life to your home. We only recommend a roof replacement when it is the most cost-effective and safest option for you.
Hail Damage Repair
I don't see any leaks; do I still need a hail damage inspection?
Absolutely. Hail damage is often ‘silent.’ While you might not see a leak today, large hailstones create bruising micro-fractures in the shingle’s asphalt layer that strip away protective granules. Over time, UV rays degrade these spots, leading to sudden leaks months later. Our free roof inspection uses high-resolution drones to catch these ‘invisible’ threats before they become expensive disasters.
Will my insurance premiums go up if I file a hail damage claim?
In Texas, hail and wind damage are considered ‘Acts of Nature,’ and state law generally prohibits insurance companies from raising your individual rates for filing a weather-related claim. However, rates often increase by area after a major storm regardless of whether you file or not. As your roofing insurance claim specialist, we ensure you get the restoration you’re already paying for through your premiums.
How long do I have to file a claim after a North Texas hailstorm?
Most policies in the DFW area give you 12 to 24 months to file, but timing is critical. The longer you wait, the harder it is to prove the damage was caused by a specific storm rather than normal wear and tear. We provide a forensic ‘Victory Report’ that documents the exact storm date and damage impact, giving you the strongest possible evidence for a successful hail damage repair claim.
Can you help if my insurance adjuster denied my claim or missed damage?
Yes, this is where we thrive. Adjusters are human and often miss structural bruising or peripheral damage to gutters and vents. We act as your advocate, providing a secondary forensic roofing inspection and meeting with your insurance representative on-site. We speak their language and use data-backed evidence to turn a ‘no’ into a fully funded roof replacement or repair.
Wind Damage
My roof isn't missing any shingles; could I still have wind damage?
Absolutely. Some of the most dangerous wind damage is invisible from the driveway. High-velocity winds can cause ‘shingle lifting,’ where the shingle is pulled up just enough to break its adhesive seal. Once that seal is broken, your roof loses its waterproof integrity, allowing rain to blow underneath. Our free roof inspection identifies these ‘unsealed’ shingles before they lead to interior water damage.
Does insurance cover wind damage even if there wasn't a major storm?
Yes. In North Texas, wind damage is a standard ‘Peril’ covered by most homeowners’ policies. Whether it was a localized microburst or a widespread supercell, if the wind exceeded your roof’s design limits and caused structural failure (like creased shingles), you likely have a valid claim. As your roofing insurance claim specialist, we document these failures with high-resolution photos to prove the loss to your adjuster.
I found a few shingles in my yard—how urgent is this?
It’s a ‘Code Red’ situation. If shingles are on your lawn, it means the wood decking of your house is now directly exposed to the elements. Without that protective layer, even a light rain can cause fast-moving leaks and mold growth. We provide emergency roof repair to tarp the exposed areas immediately, followed by a permanent roofing repair that matches your existing materials perfectly.
Can you tell the difference between wind damage and an old roof?
Yes, and so can insurance adjusters. Wind damage has specific ‘forensic signatures,’ such as horizontal creases where the shingle flipped up or ‘mat breakage’ at the nail line. During our forensic roofing inspection, we distinguish between natural wear-and-tear and sudden storm damage. Our ‘Victory Report’ provides the data needed to show that the wind not just age is the reason your roof needs professional attention.
Storm Damage Restoration
What is the first step in the storm restoration process?
Safety and stabilization. If your home has been hit by a North Texas supercell, the first 24 to 48 hours are critical. Our first move is a forensic roofing inspection to identify immediate threats. If we find active leaks or exposed decking, we provide emergency roof tarping to stop further interior damage. Once your home is stable, we move to the documentation phase for your insurance claim.
Does storm restoration cover more than just my roof?
Yes. A true storm restoration is a full-property recovery. High winds and large hail don’t just hit shingles; they damage gutters, siding, window screens, and attic ventilation systems. Our ‘Victory Report’ covers your entire exterior. We ensure that your insurance claim includes every impacted component, restoring your home’s curb appeal and structural integrity to a ‘better-than-before’ state.
Why should I call Storm Warrior before my insurance adjuster?
Because we act as your roofing insurance claim specialist. Adjusters are often overwhelmed after a major storm and can miss subtle forensic evidence of hail bruising or wind-lifted seals. By having us perform an inspection first—and being present during the adjuster’s walk-through—we ensure all damage is documented correctly the first time. We speak their language to help prevent wrongful denials or underpaid claims.
How long does a full storm restoration project take to complete?
The timeline depends on the insurance approval process, but the actual construction is fast. Once the claim is approved, we typically complete a residential roof replacement or restoration in one to two days. We coordinate the logistics of material delivery and crew deployment with military precision, ensuring a ‘Zero-Debris’ cleanup so your life can get back to normal as quickly as possible.
Insurance Claim Help
Why should I call Storm Warrior before I file my insurance claim?
Think of us as your tactical scouts. If you file a claim without professional evidence, you are at the mercy of whatever the adjuster finds (or misses). By performing a forensic roofing inspection first, we provide you with a ‘Victory Report’—a detailed dossier of damage that you can hand to your insurance company. This ensures that the claim is opened with the correct scope of work, preventing delays and lowball offers from the start.
My insurance claim was denied. Is there anything I can still do?
Absolutely. A denial is often just a request for more information. As your roofing insurance claim specialist, we specialize in ‘claim rescues.’ We can perform a secondary, more detailed audit to uncover structural damage that the initial adjuster may have overlooked. We then meet with the insurance representative on-site for a re-inspection to present our forensic findings. We’ve turned hundreds of ‘No’s’ into fully funded roof replacements.
Does Storm Warrior charge a fee for helping with the insurance process?
Zero. Our free roof inspection, documentation, and adjuster meetings are 100% complimentary. We believe that professional advocacy should be part of the service. We only get paid when we are hired to perform the actual roofing repair or replacement once your claim is approved. Our mission is to ensure you get every penny you are owed to restore your home’s value.
Can you 'waive' or 'cover' my insurance deductible?
In Texas, the law (HB2102) is very clear: it is illegal for a contractor to waive or cover a deductible. We operate with total integrity and follow the law to protect you from future legal or insurance complications. However, as the best roofing company in the area, we focus on maximizing the value of your claim through precise line-item documentation and helping you choose high-ROI materials—like Class 4 shingles—that can lower your premiums in the long run.
Roof Restoration
What exactly is the difference between repair and restoration?
Think of a repair as a ‘tactical patch’ for a specific leak. Roof restoration, however, is a comprehensive overhaul. It involves a deep forensic cleaning, reinforcing all penetration points (vents, chimneys), replacing damaged shingles, and often applying a specialized coating to extend the life of the entire system. It’s designed to reset the clock on your roof without the cost of a full replacement.
How do I know if my roof is a candidate for restoration instead of replacement?
It all comes down to the structural ‘bones’ of your home. If your roof deck is solid and you have less than 25-30% active damage, you are likely a candidate for restoration. During our free roof inspection, we use moisture detection and drone imagery to ensure there is no underlying rot. If the core is healthy, we restore. If the structure is compromised, we recommend a roof replacement to ensure your safety.
How many years can a professional restoration add to my roof’s life?
A high-quality restoration by reliable local roofers can typically add 5 to 10 years of life to your existing roof. By reinforcing the high-wear areas and restoring the granule layer of your shingles, we stop the aging process caused by the intense North Texas UV rays. It is the most affordable way to maximize your initial roofing investment.
Is roof restoration covered by insurance?
It depends on the ‘why.’ If your roof has suffered widespread hail bruising or wind damage, your insurance may cover a full restoration or even a replacement. As your roofing insurance claim specialist, we document the storm’s impact to see if your policy can fund the project. If it’s purely for maintenance due to age, we offer flexible financing to make the restoration accessible and stress-free.
Roof Replacement
How do I know it’s truly time for a full replacement and not just a repair?
We look for ‘Point of No Return’ indicators. If your roof has lost its structural integrity due to widespread hail bruising, is over 20 years old, or has multiple leaks that suggest systemic failure, a roof replacement is the only logical move. Our free roof inspection provides you with a ‘Victory Report’—using drone thermal imagery to show you exactly where the system is failing. We don’t guess; we provide the data so you can make an informed decision.
Will a roof replacement actually increase my home’s value?
Absolutely. In the DFW market, a new roof is one of the highest ROI (Return on Investment) projects you can undertake. By choosing high-performance materials like Class 4 impact-resistant shingles, you’re not just protecting your family; you’re also potentially lowering your annual insurance premiums by up to 30%. It’s a strategic upgrade that pays for itself in curb appeal, energy efficiency, and lower overhead.
How long will the construction take, and will my yard be a mess?
We operate with military-grade efficiency. Most residential roof replacements are completed in just one to two days. Regarding the mess: we have a ‘Zero-Debris’ guarantee. We use specialized ‘Catch-All’ systems to protect your landscaping, flower beds, and pool. When we leave, the only evidence that we were there will be your flawless new roof. No stray nails, no leftover shingles—guaranteed.
How does Storm Warrior help with the insurance claim for a full replacement?
We act as your roofing insurance claim specialist from day one. A full replacement can be a paperwork minefield, but we simplify it. We meet your adjuster on-site, present our forensic findings, and ensure that every line item—from the vents to the flashing—is accounted for in the claim. Our goal is to ensure you get a premium, code-compliant roof with minimal out-of-pocket stress.
Roofing Inspection
Is your roof inspection truly free, or is there a catch?
It is 100% complimentary and zero-obligation. At Storm Warrior, we believe in ‘Information First.’ Our free roof inspection is a professional health check for your home. We provide you with the facts—supported by high-resolution imagery—and you decide how to proceed. Whether your roof is perfect or needs a roofing repair, we give you the truth, not a sales pitch.
Why do you use drones instead of just a ladder?
Precision and safety. While we still perform manual checks for shingle pliability, our AI-powered drones capture angles and high-resolution details that the human eye might miss from a ladder. This allows us to map every vent, seam, and micro-fracture from a ‘bird’s eye’ perspective. This data is then compiled into your ‘Victory Report,’ giving you a transparent, forensic look at your roof’s condition.
Can a roof inspection help me lower my insurance costs?
Yes, in many cases. If our roofing inspection confirms that you have a high-performance or Class 4 impact-resistant roof, you may be eligible for significant discounts on your premiums. Furthermore, documented inspections create a ‘paper trail’ of maintenance that can be invaluable if you ever need to file a storm damage claim in the future. It proves the pre-storm condition of your property.
What exactly is included in the 'Victory Report' I receive?
The Victory Report is a comprehensive forensic audit of your entire roofing system. It includes high-definition aerial photos, a detailed analysis of shingle health, an assessment of attic ventilation, and an inspection of ‘soft metal’ components (like gutters and vents) for hail impact. We don’t just tell you there’s damage; we show it to you with professional documentation that can be handed directly to an insurance adjuster.
